At this office, I feel my time is valued as much as the doctor's time. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
In comparison to other service providers that I've had a positive experience with and that take reservations (such as a restaurant or hotel), I would rate the courtesy and service provided by this office staff as: Very friendly and accommodatingSomewhat friendly and accommodatingNot very friendly and accommodatingNot at all friendly and accommodating
Sometimes I'm made to feel that I am an interruption to the front office's day rather than the reason for it. TrueFalse
On average I spend _ waiting for my appointment. 1 - 5 minutes6 - 10 minutes11 - 15 minutes16 - 20 minutes21 - 25 minutes26 - 30 minutes31 - 40 minutes41+ minutes
On average I am not satisfied with the amount of time I wait for an appointment. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
I feel valued and important by the office staff from the time I walk through the door to the time I complete my visit. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
I feel like the staff "knows" me. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
The staff works hard to make their appointments work into my schedule. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
In general, I am able to fully explain how I'm feeling to my doctor. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
My doctor doesn't usually ask me enough questions for me to thoroughly communicate what's happening with me. Strongly AgreeAgreeSomewhat AgreeDisagreeStrongly Disagree
